Defaults on a 535 and no answer from Heritage.

The Heritage Guitar company will not see this massage here.

Contact the Heritage dealer you bought it from to express your complaint and see if they can fix it or just return it for a refund.

That is an excellent picture; I would like to have that skill.

If you feel that strongly then you should contact your dealer.

I see 1/32" variance on a couple dots. Looks like your guitar was made by hand and not mass produced.

I have to budget and go without other luxury to afford a Heritage. But, I buy them to play so, I'm not sure I would've noticed as long as the tone & feel was there.

If one of my friends would denigrate any of my favorite guitars, then I would seduce his wife and reject her as inadequate.

"But it's hard to put love into an instrument that has very visible defaults on it, I don't play it that much because of these problems".

 

Welcome to the HOC Maxime!

 

This one's actually a pretty simple fix........quite cryin and play your guitar.

 

or

 

return it to whomever you bought it from.

 

 

GLWYS!

But it's hard to put love into an instrument that has very visible defaults on it,

 

I totally agree, but the only thing I see "wrong" in that photo is the dot is a bit off-center. To me, that is insignificant, and wouldn't bother me at all.

You mention the neck/body junction, but I don't see a photo of that joint. Perhaps I am not understanding the nature of the problem. Is the problem only with the binding, or is there a more structural issue with the neck joint?

 

While I personally would not have an issue with the offcenter dots, it clearly is a fault. Your best recourse is to deal with the seller. If he is an authorized dealer, he should act as the bridge between you and the factory. Having modified the guitar with the Bigsby may present a problem.

 

Changing the binding on the neck would be one way to remedy the situation, and I fear that it could result in more visible flaws. The dots are knocked in by hand, so the dot could be drilled out by hand, filled and redrilled for the new dot.

The dots are a bit off, but for me I would have never noticed such a thing. Also keep in mind that these are hand made guitars, and human hands are never going to be "perfect". I realize too that everyone's standards may be different. I'd say if it bothers you enough, contact your dealer or try the gang in K-Zoo. Best of luck with your issue.

This entry is clearly a hit and run post since the poster posted this the same day he joined and hasn't logged in ever since.

He bought it off ebay...amazing.

I am sorry you are so unhappy with the guitar.. I would try to get some satisfaction from your dealer first.. If that is they way you want to go.. But if you really love they it sounds and plays, I would just enjoy it, and accept the fact that it is a hand made guitar!! Just my opinion, and I hope you can work it out!!

Is there a number 2 on the back of the headstock?

Me thinks he is looking for a way to get his money back. Picky, picky, picky....

Sounds like a second, sold by someone as a first.

Sounds like a second, sold by someone as a first.

 

I'll second that.

Carpe Deum.... But also, you had the option of refusing it as not being saisfactory. It's no good accepting a product knowing it's not up to your standard and then complaining. if it is any consolation, many top players are using imperfect guitars.

 

If you are not happy, take it back to the seller.

How easy is it to forget that, "a diamond with a flaw is worth more than a pebble without imperfections." - a Chinese Proverb that speaks to the imperfect diamonds we call guitars!