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BGD: A New Beginning


MartyGrass

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Posted

FedEx just sent me a check for the broken guitar.

 

This was not an easy process, but it worked. It helped quite a bit that I have photos before shipping and had an investigator at FedEx contacted within hours of the shipment arriving. Also, I provided a detailed narrative of what happened as well as my opinion on the mechanism of damage and why I believed this. I provided ample evidence of fair market value. I also submitted a repair cost estimate.

 

I have learned that many claims are denied, even from large guitar centers. I don't know why.

 

I need to collect my thoughts then sell the pieces. There's a nice case, tuning pegs, fretboard, tailpiece, rosewood bridge, and a beautiful pickguard with tone and volume controls and a Heritage Jazz 3 pup. The strings are new!

 

This reminds me of something in my first grade. A five year old was run over and killed. A grown up talked to us about it. He said that this was a boy who simply tried to cross the street, nothing greater or lesser than that. He never thought he wouldn't make it.

 

This was just a Heritage crossing the country.

Posted

Sorry about the damage. All the shippers make it almost impossible to get compensation for damage. It is very frustrating.

Posted

To get a check sounds like some resolution has been reached... hopefully you are relatively happy with the end result.

 

Wouldn't a headstock repair and some touch up get this one playing again? (if only in a repaired state..)

Posted

Here are the parts.

 

http://s796.photobucket.com/albums/yy249/mgoetting/Eagle/

 

I may list them all separately. I'll sort through them this weekend.

 

I appreciate the sympathy. It's a shame it happened but life goes on.

 

Oh Mark--it's you! I didn't realize that MartyGrass was you. Yes--I still think about that guitar and "what might have been." She was a beauty, and sounded great the few minutes I got to play her, even with the cracked neck. Glad this thing has been resolved for you--at least that FedEx finished their part.

Posted

To get a check sounds like some resolution has been reached... hopefully you are relatively happy with the end result.

 

Wouldn't a headstock repair and some touch up get this one playing again? (if only in a repaired state..)

 

 

Fred,

 

The headstock was severed and the back of the neck splintered. The neck cannot be repaired.

Posted

It's hard to look at those broken parts - kind of like looking at a corpse.

 

I'll be glad for you when all the parts are sold, and you can put this behind you.

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