MartyGrass Posted January 12, 2011 Posted January 12, 2011 Today I reviewed the plans to bring put broken Eagle back together. It was exceptionally sweet sounding so I couldn't put her to sleep. We planned the neck carve, a different style PG, and chose a new type of pup. Aaron Cowles is doing the work. It will take a few months. He has the billet for the neck already. Aaron built many, many of Gibson's high end archtops in the day. He has clever ideas.
brentrocks Posted January 12, 2011 Posted January 12, 2011 thats cool....so he will be able to put the Heritage name and serial # back on it
MartyGrass Posted January 12, 2011 Author Posted January 12, 2011 Glad to hear this Mark. . . ! Greg Greg, The Thornton is something special. Thanks.
GuitArtMan Posted January 12, 2011 Posted January 12, 2011 Glad to hear she's going to be put back together. Did the carrier ever offer up any compensation?
Assumer Posted January 12, 2011 Posted January 12, 2011 That hurts to look at. I hope all repairs work well for ya.
Hfan Posted January 12, 2011 Posted January 12, 2011 Should comfort you she is in the best hands. Good luck. I want an Eagle one day, they are sweet.
MartyGrass Posted January 12, 2011 Author Posted January 12, 2011 FedEx paid $999. Here's my advice based on my recent experience. 1. Insure for the full amount. This can be a hassle with an extra form but do it. And it will cost a little more. 2. Take pictures before shipment with time and date. That helped me quite a bit. 3. Notify the carrier immediately about any damage, even if it is 10 PM when you discover it. You can do this by the web. They should send out an inspector the next business day. Some recommend certain packing techniques and paying for overnight shipping. I won't comment on those here except to say these steps can't fully eliminate risk.
bolero Posted January 12, 2011 Posted January 12, 2011 ouch, that is painful to look at...gluing the headstock repair wasn't an option? I have 3 guitars with repaired ( completely busted off ) headstocks, they are still going strong ps did they ask you for photos of the actual packing job?
tbonesullivan Posted January 12, 2011 Posted January 12, 2011 Is the damage too bad to repair? I've seen many guitars that look far worse than that have the headstocks glued back on with great results.
MartyGrass Posted January 12, 2011 Author Posted January 12, 2011 I brought the guitar into Heritage to see if it could be fixed. No!!! Two other luthiers agreed. There were too many neck fragments. Vince at Heritage told me not to be too surprised if FedEx doesn't pay if there's no damage to the box. So I was polite, firm and persuasive with my presentation to them. I had photos of the guitar prior to shipping because I posted pics of it in my listing. This supports that the guitar was in good condition and that I was trying to sell it, not scam them. Photos were available on the day it was unpacked, taken by the recipient. FedEx came out and evaluated the damage. They also shipped it back to me. The day I received it I emailed photos showing that there was major additional damage with reshipment and that they were fully responsible. I don't want to be long winded about this. I believe that I prevailed because of the total picture, not any single component, of my attempts at compensation.
bolero Posted January 12, 2011 Posted January 12, 2011 ah, that makes sense I am just asking details because someday the unthinkable will probably happen to me as well...although I have been very lucky so far with shipping guitars ( knock on wood ) thanks for all the info!! appreciated
NoNameBand Posted January 12, 2011 Posted January 12, 2011 Today I reviewed the plans to bring put broken Eagle back together. It was exceptionally sweet sounding so I couldn't put her to sleep. We planned the neck carve, a different style PG, and chose a new type of pup. Aaron Cowles is doing the work. It will take a few months. He has the billet for the neck already. Aaron built many, many of Gibson's high end archtops in the day. He has clever ideas. I would have called All the King's Men and All the King's Horses. Otherwise, I think you did the right thing. Good luck.
FredZepp Posted January 12, 2011 Posted January 12, 2011 It's great that this tale will have a happy ending.. well, other than maybe some financial loss. I feel confident , because of who is repairing it, that when all is done you will feel that you made the right decision.
MartyGrass Posted January 12, 2011 Author Posted January 12, 2011 Here's Aaron's repair section on his website. http://www.aaronsmusicservice.com/repair1.html
smurph1 Posted January 12, 2011 Posted January 12, 2011 Today I reviewed the plans to bring put broken Eagle back together. It was exceptionally sweet sounding so I couldn't put her to sleep. We planned the neck carve, a different style PG, and chose a new type of pup. Aaron Cowles is doing the work. It will take a few months. He has the billet for the neck already. Aaron built many, many of Gibson's high end archtops in the day. He has clever ideas. that's the very reason I took my 535 to a local guy for fret work instead of shipping it back to the factory..If that happened to me again it would have been too much to bear..
H Posted January 12, 2011 Posted January 12, 2011 It's good to see that you're resurrecting this beautiful guitar, Mark. If it sounds half as good as it looks it will all have been worthwhile.
MartyGrass Posted January 13, 2011 Author Posted January 13, 2011 It's good to see that you're resurrecting this beautiful guitar, Mark. If it sounds half as good as it looks it will all have been worthwhile. Howard, I hope it sounds even better than half it looks. Oh, you mean how it looked before the accident.
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