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Another shipping horror story- NGD


MartyGrass

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Posted

Here's how the Millenium Eagle 2000 arrived that I bought on eBay. The seller didn't even box it.

 

 

2012-06-07_12-24-59_166.jpg?t=1339088099

 

 

I took this pic because I was horrified. Then I opened the case.

 

2012-06-07_12-32-25_898.jpg?t=1339088096

 

Headstock was fine, but there was trouble. The neck pickup was ailing and the ring broken.

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Posted

2012-06-07_12-30-05_209.jpg?t=1339088097

 

 

There is a small scrape on the top.

 

2012-06-07_12-28-55_678.jpg?t=1339088097

 

There are scraped on the side of the neck where it rested against the case.

 

 

2012-06-07_12-35-02_442.jpg?t=1339088095

 

 

And there is a chip off of the binding.

 

2012-06-07_12-28-10_594.jpg?t=1339088098

 

 

 

 

 

So what did we learn, boys and girls?

 

First, putting the case in the box might be a good idea. The padding around the case would have decreased the impact of the case on the guitar.

 

Second, pad the guitar within the case.

 

Fortunately, all is well documented. I've given the seller a couple of choices. He can either take the guitar back or pay to restore it. I don't know if the binding chip can be repaired, but if it can be done, Kalamazoo can make it happen.

 

The guitar is a very nice instrument with a medium neck and a pretty finish. This chestnut burst has much less red that in my other Millie.

 

A shame.

Posted

Mark, are you sure the guitar didn't have those problems before it was "shipped"? The case is designed to carry the guitar. I'd hope that mar on the neck didn't come from the case. And the chip - just doesn't seem like the guitar being the case would cause that. Unless there are dent's in the case where the chip is. The pickup - hard to see from your picture, but did the screw come out; or did the ring break thru? Whichever, it isn't right. Either cause by shipping or non-disclosed at sale. Best of luck getting it righted.

Posted

Are you sure the screw on the mount for the pickup didn't just fall out? I know on my old 140, it went through a few rings because the curve of the ring wasn't as as rounded as the top.

Posted

feeling your pain, bro.

Posted

I have pics the seller took on his iphone just before I bought this.

 

The pickup probably fell in because the screw loosened in transit. I have the screw and have a hunch the spring is on the other side of the pickup.

 

The scrapes on the neck are from the case. They line up perfectly. But I can't tell if they are from shipping or not. Note the case is not what Millies usually come in. The neck flops around in the support it has, and the cloth has worn through on the part of the case that touches the scratched area.

 

The chip could have come from dropping the guitar in or out of the case.

 

Pickup ring cracks are common.

 

I don't know when the damage occurred. But this is a looser fitting case with no internal or external padding.

 

If this was the first time something like this went wrong, it would get my blood pressure up. I've been around this block too many times now.

 

It'll work out.

Posted

Good Lord what a dope , needless to say a feedback smack is due .

 

I'm afraid the consequences may be a bit harsher than that.

 

Remember, the Tin Man carries an axe.

Guest HRB853370
Posted

Not sure how you bought it but if its Ebay you have their buyer protection 100%

Posted

The 100% buyer protection plan sometimes works, sometimes not. I've already put a dispute in. I've been down this road before a few times.

 

FedEx Ground did the shipment. I've had the same thing happen with UPS though, although there was no problem.

 

This is Heritage's first Millenium made. The case could have been for a 357 or something else. It has cushions fitted for the body.

 

The current form fitted case fits it well.

Posted

Just when I thought people can't get any dumber........

 

Do you really HAVE to tell the SELLER HOW TO SHIP A GUITAR????

 

Then again, I did have a friend with my last job that had an acoustic guitar with him at the hotel in NJ where we we at training for 3 weeks. He was from Atlanta and flew to NJ. I saw the Yamaha guitar and regular cardboard case and asked him where the box was he brought it in or if he carried it on the plane with him. He said, 'Nope, just put in general bag check on the case handle , why would I need a box?". HOW that guitar survived in a flimsy case I have no idea.

 

People are just plan stupid.

Posted

The 100% buyer protection plan sometimes works, sometimes not. I've already put a dispute in. I've been down this road before a few times.

 

FedEx Ground did the shipment. I've had the same thing happen with UPS though, although there was no problem.

 

This is Heritage's first Millenium made. The case could have been for a 357 or something else. It has cushions fitted for the body.

 

The current form fitted case fits it well.

 

seller is painfully stupid , I've had great luck calling PayPal and walking through the claim on the phone . I would say other than the serious P.I.T.A. and waste of time , it will go your way in the end .They will require pics like you have and all of that . You will also probably have to ship it back . If it were me I would already have posted a scathing -neg.

Posted

Marty~ Sorry about the packing issue and damage to that new Millie. What a shame, especially considering that instrument's provinance.

 

If you end up keeping it, the binding scrapes might be minimized with careful sanding with super fine grit paper.

Posted

Wow... that's a bummer.

 

The list of issues are odd.. with most relating to the case not fitting the guitar really.

 

It's too bad it wasn't just a smooth transaction, but shipping that way in that case it was doomed to have some issues.

Posted

Yet another reason I avoid the bay..Just Sayin..

Posted

The only shipping problem that I've had (knock on wood) was a broken toggle switch on a 157.

And that was caused by the case being too tight in that area, it would have been fine if the plastic tip had been taken off. But I got such a good deal , I just had it repaired.

Posted

There is no excuse for that kind of foolishness!!!

 

Sorry Mark...i hope it can be saved

Posted

What?

I avoid E-bay..Just had some personal bad experiences..Decided not to buy there anymore.. :icon_smile:

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