Heritage525 Posted March 13, 2013 Posted March 13, 2013 I ordered a custom 525 a few days ago, I wanted to call Marv to discuss neck size and a few other things. Really nice guy, very accommodating and friendly. He liked the fact that I'm originally from Michigan!
Keith7940236 Posted March 13, 2013 Posted March 13, 2013 I felt that Marv was very eager and excited to talk about the guitar that I was ordering. It's comforting to know the years of experience and knowledge that goes into each one of these instruments. I'll never forget his closing remark: "Thank you for purchasing one of our guitars", I really felt that he was being sincer and not placating another customer.
Guest HRB853370 Posted March 13, 2013 Posted March 13, 2013 I ordered a custom 525 a few days ago, I wanted to call Marv to discuss neck size and a few other things. Really nice guy, very accommodating and friendly. He liked the fact that I'm originally from Michigan! That will always buy you points!! That and being from Alabama, where Marv grew up.
High Flying Bird Posted March 13, 2013 Posted March 13, 2013 Marv called me a few times to ask about details. What other company.......
Gitfiddler Posted March 13, 2013 Posted March 13, 2013 I spoke with Marv, Ren and Vince about my 525 build on various calls. Needless to say, I was VERY impressed!!!! Ron, do you still have that photo of Marv holding my pre-assenbled 525? He is one awesome builder!
DavesNotHere Posted March 13, 2013 Posted March 13, 2013 Heritage is a joy to work with! I've been dealing with Ren and Marv on my build since before Christmas. I received two phone calls and four emails just today alone. I hope to have a tell all post in about a month.
RhoadsScholar Posted March 14, 2013 Posted March 14, 2013 A Great experience for sure. Spoke with Marv several times while mine was being built. Once you get the guitar, you will have a story that only you can tell (thanks to Heritage). A great company.
bolero Posted March 14, 2013 Posted March 14, 2013 100% agree...I almost fell out of my chair when the phone rang & it was Marv Lamb on the other end!! I felt honoured
High Flying Bird Posted March 14, 2013 Posted March 14, 2013 I spoke with Marv, Ren and Vince about my 525 build on various calls. Needless to say, I was VERY impressed!!!! Ron, do you still have that photo of Marv holding my pre-assenbled 525? He is one awesome builder!
Heritage525 Posted March 14, 2013 Author Posted March 14, 2013 I spoke to Bill today, twice, and Marv again! I really did feel honored...
Glide Posted March 14, 2013 Posted March 14, 2013 Marv, Jim, Bill, Ren, the whole crew at Heritage are great people.
totonka Posted March 19, 2013 Posted March 19, 2013 I keep this picture as the wall paper on my phone. It makes me Happy! Happy!
LucSulla Posted March 19, 2013 Posted March 19, 2013 I may have to give this custom order thing a shot as a graduation present to myself when I finish.
brentrocks Posted March 19, 2013 Posted March 19, 2013 Good Job Steve! New orders are what this company needs right now...im sure it will be a great guitar!
DavesNotHere Posted March 20, 2013 Posted March 20, 2013 I spoke to Marv again today, but what was even better was getting a package from Marv today. It's not "THE" package, it's just "A" package, but the anticipation is building.
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