MartyGrass Posted August 29, 2014 Posted August 29, 2014 I sold one of my H157s to a HOC member. He put some money down to hold it, just like some others did for guitar delivery at PSP. The buyer paid it off and wanted shipment to Japan. No problem- except I screwed up. I shipped the wrong guitar. I realized the mistake within a couple of hours, but the USPS could not shut the process down. They recommended the buyer refuse the package so that it would be returned to me. About 6 days later it was delivered to the buyer, who promptly refused it. Off it went on the return trip. That was June 20th. It arrived to me this morning. I shipped him the right guitar in June, and it arrived quickly once again. So the point is that returns can take a very long time and there is no tracking whatsoever. I called every couple of weeks and was told it could take months to get it back. They were right. Adding to the stress is that the maximum insurance on the package was only $150. Another part of the story is that there was a buyer for the guitar I just got back. He was coming to PSP to get it. I explained what happened and offered a refund. He told me he would be in the neighborhood of Kalamazoo in October and would pick it up then. That was a great relief to me, and I really appreciate the patience and understanding off all involved. Here are the unpacking pix from this morning.
Hfan Posted August 29, 2014 Posted August 29, 2014 Looks to be in good shape? Amazingly long journey. Interesting packing around the headstock. Is that shredder paper? I know you ship a lot and I may have to ship my first ever soon.
MartyGrass Posted August 29, 2014 Author Posted August 29, 2014 That was shredded paper. I firmly believe that the neck and headstock must be rigidly supported. I packed it tightly with shredded paper.
Gitfiddler Posted August 29, 2014 Posted August 29, 2014 I can't even imagine the heartburn that you must have gone through waiting for the return. Glad it all worked out. Sidebar: That sure looks a lot like my 157! Twin Sisters?
randy2270 Posted August 30, 2014 Posted August 30, 2014 Dude, that is like a dream, or nightmare but it is definitely something we are not neurologically trained to deal with, I am glad, very glad it worked out.
Guitarbean Posted August 30, 2014 Posted August 30, 2014 good lesson for all here. Geez Mark, that takes a lot of patience and a stomach of steel.
TalismanRich Posted August 30, 2014 Posted August 30, 2014 The first word that came to mind was Glad everything came back in one piece! After some of the horror stories we have had, this is like a miracle.
Kuz Posted August 30, 2014 Posted August 30, 2014 That was shredded paper. I firmly believe that the neck and headstock must be rigidly supported. I packed it tightly with shredded paper. People, please please please..... read these words of wisdom!!!!!!
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