Kuz Posted May 7, 2009 Posted May 7, 2009 Sounds like it's becoming par for the course, unfortunately. My first three Heritage guitars were flawless but the most recent special order one, the H-137, has a dent that was obviously there before they finished it and a couple of other very obvious minor flaws. IMO the quality control has dropped off in the last 10 years. Somebody's not looking them over before they ship, or they're just not sweating minor imperfections. It's a shame. I was considering ordering a custom 550/575 but no way I'm going to pay that kind of money, wait that time and not know if it's going to be a 'good day' or 'bad day' guitar. On the other hand I don't think it would damage your guitar's resale value or get worse. Just think of it as a "beauty mark" and enjoy your guitar. I completely disagree. Since Vince Margol has come on board (last 2 years) the quality control has MUCH improved. You can ask Rob when he comes to visit (and maybe purchase the Golden Eagle) and Yoslate when he comes and spends the night before the PSP2, if they can find ANY birthmarks or issues with my custom order Heritages!
Jazzpunk Posted May 7, 2009 Author Posted May 7, 2009 Just think of it as a "beauty mark" and enjoy your guitar. Pretty much how I'm lookin' at it. It's a really small blemish which most likely happened at the retailer.
brentrocks Posted May 7, 2009 Posted May 7, 2009 Ok guys, I need your advice/opinions. Just unboxed my new 575 and upon inspection I noticed a few nicks/dings possibly just wear around the tip of the headstock. Most of it is harmless but the one in the pic is a bit of a concern (upper right corner). I can't tell if it was nicked and than lacquered over (either at the Heritage factory or later at Wolfe Guitars) or if the spot was just missed entirely during production. It appears to be the wood beneath the lacquer finish though it feels there is lacquer over it. It's quite small so it's hard to tell. My immediate concern is how this issue will progress as she ages. Will it get worse? My next concern is the effect it will have on resale value. I don't plan on ever selling her but you never know what the future will bring. So is this a common blemish from the boys on Parsons St? What would you do? Try and send her back and order another or just shrug it off as part of buying a guitar sight unseen? that certainly a bummer for a new guitar....but i think it will not get any worse. it almost looks like a rub, maybe it rubbed in the case in transit?
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