an honest question about H150 vs. lester

[Kuz]

Many of us also talk about the untangible factor..... That we actually know the people that handmade our guitars.

 

I know that Marv Lamb made the necks on my guitars (because I personally talked to and spec'd them out with him).

 

I know the rest of the crew that did the body work, assembly, electronics, and final inspection.

 

I personally know the owners and even have one of their cell number.

 

This is something that I VALUE.

 

It might not matter to others, but I love the history....the handmade old school techniques.... the "call them on the phone and chat" attitude of Heritage guitars.

 

A computer can make a great guitar, no doubt. But I really want to support a group of builders that make guitars at least as good as a computer and all the History behind it!!!!!

[Patrick]

Many of us also talk about the untangible factor..... That we actually know the people that handmade our guitars.

 

I know that Marv Lamb made the necks on my guitars (because I personally talked to and spec'd them out with him).

 

I know the rest of the crew that did the body work, assembly, electronics, and final inspection.

 

I personally know the owners and even have one of their cell number.

 

This is something that I VALUE.

 

It might not matter to others, but I love the history....the handmade old school techniques.... the "call them on the phone and chat" attitude of Heritage guitars.

 

A computer can make a great guitar, no doubt. But I really want to support a group of builders that make guitars at least as good as a computer and all the History behind it!!!!!

 

 

I've got to get me some of this topic!! What a great and relavent comment Kuz makes here! The "boys" up at Hertitage make you want to do business with them. Even if their guiitars were just of a mediocre quality, and Lord know that's not the case, I would still want to do business with them. I have an R9 that I've had for some 5 or 6 years, bought new from Wildwood Guitars in Denver. I have yet to find a flaw with the fit, finish, tone, playability, feel, mojo . . . anything. It was obviously Plek'd so it plays like a dream and the tone through my black face Pro Reverb is nothing short of great. However, I couldn't tell you who worked on it . . or how dedicated to it's perfection the builders actually were. So, I don't know if the prefection associated with this particular R9 was due to a genuine concern, or it "just occured". Like Kuz, I too can call one of the owners by cell phone. I did in fact have a nice chat with J P by cel phone. He's enjoying his retirement . . . catching "the big fish" down south. I talked with Marv just yesterday about the specs on a new special build Golden Eagle that I am ordering. Has anybody tried to reach anyone in upper management at Gbrand? Would Henry even care what the players of his products think? I currently have 7 Heritage guitars (2 of them say D'Angelico on the head stock) and I'm in the process of ordering a new Golden Eagle. There is no substitute for customer sensitivity, customer intimacy . . . and a dedication to satisfying your customers. Heritage owners are passionate about satisfying their customers. Also, let me tell you a quick story about how they treat their employees; I recently spoke with a young man who works in their fingerboard department. His name is Ray Noud. He said to me, "I like working for these people so much, that if I won $10 million dollars in a lottery, I would still find a way to be involved with the production of Heritage guitars. Owners can't buy that type of loyalty from their employees. Theyhave to earn it. As for me, I'll keep buying Heritage guitars until my financial planner has me committed to an insane asylum . . . of my wife shoots me.